Privacy Policy

Privacy Policy
Feliz Dama Nails Pty Ltd (“Feliz Dama Nails”)

1. Introduction
Feliz Dama Nails Pty Ltd (“Feliz Dama Nails”, “we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of personal information obtained through our website, in-store, or via other communication channels. By engaging with our services, you acknowledge and consent to the practices described herein.

2. Collection of Personal Information
We collect personal information, including but not limited to names, addresses, telephone numbers, and email addresses, only when such information is voluntarily provided by you. This may occur when you purchase a gift voucher, participate in marketing or promotional activities (including via our website, in-store, or over the phone), or otherwise interact with our services.

The provision of personal information is voluntary; however, failure to provide certain information may impede our ability to fulfill your requests or provide follow-up services.

In addition, we may automatically collect non-personally identifiable information such as the date, time, and pages accessed during your visit to our website. This information is generally not linked to your identity unless accessed through a personalized email link.

3. Use of Personal Information
Personal information collected by Feliz Dama Nails is used for the following purposes:

• To provide requested products or services;
• To communicate information about Feliz Dama Nails salons, including      newsletters and promotional content;
• To notify you of events, offers, or services that may be of      interest;
• To comply with legal obligations and regulatory requirements.

4. Disclosure of Personal Information
Your personal information may be disclosed to:

• Subsidiaries, affiliates, or partners of Feliz Dama Nails, strictly      for purposes consistent with this Privacy Policy;
• Third-party service providers engaged to assist in fulfilling      orders, providing technical support, or executing promotions, who are      contractually obligated to use such information solely for the purpose of      performing their designated functions;
• Law enforcement agencies, regulatory authorities, or as otherwise      required by law, to protect the integrity of our website, or to assist in      investigations relating to safety or legal compliance.

We do not sell your personal information to third parties. With your explicit consent, we may send promotional material on behalf of trusted business partners; however, your personal details will not be shared directly with such partners, and all communications will be managed by Feliz Dama Nails.

5. Minors
Feliz Dama Nails does not knowingly collect personal information from individuals under the age of 18. Services may be promoted to individuals aged 16 years and older (e.g., nail services for formals or graduations). If a minor requests a service, only limited information (such as name and contact number) will be collected, and solely for booking purposes.

6. Security of Personal Information
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. Personal data is stored on secure servers and is accessible only to authorized personnel involved in service delivery or administration. We endeavor to maintain the accuracy and currency of your personal information.

7. Access, Correction, and Deletion of Personal Information
You have the right to access, correct, or request deletion of your personal information held by Feliz Dama Nails. You may also update your communication preferences at any time. To exercise these rights, please contact us using the details provided below and include sufficient information to enable us to identify your record.

Requests for access or deletion of personal information must be submitted in writing. Please allow up to 14 days for us to process your request.

8. Contact Information
For any inquiries regarding this Privacy Policy or your personal information, please contact:

Feliz Dama Nails Pty Ltd
Shop 5B/57 Musk Ave, Kelvin Grove QLD 4059
Email: Customers_care@felizdamanails.com.au